Terms of use

01 /General provisions

These terms govern the use of the Specialist Market platform (specialist-market.com), an online service where clients post technical, engineering and construction projects and contractors submit proposals and bids. By registering or using the platform, you agree to these terms.

02 /Role of the platform

The platform is an information intermediary: it provides tools to post projects, run tenders, exchange messages and record stages and documents. The works contract is concluded directly between the client and the contractor, who are responsible for its performance.

03 /Registration and verification

1. Users provide accurate information about themselves or their company.
2. Contractors may be verified by providing a company register extract, qualification documents, clearances and licences. After the check, the profile receives the “Verified” badge.
3. The platform may refuse verification or remove the badge if documents are invalid or expired.

04 /Plans

1. Posting projects and submitting proposals are done within plans whose prices and terms are listed on the Pricing page.
2. The trial plan is available once per account.
3. Plans are paid through the payment service connected to the platform.

05 /Payment for work and the safe deal

1. The parties choose the payment method themselves: directly against the contractor’s invoice or through a safe deal.
2. In a safe deal, the stage amount is held via the LiqPay payment service and transferred to the contractor after the client accepts the stage.
3. For a safe deal, the contractor pays the platform commission: 7% for deals up to ₴100,000 and 4% for deals from ₴100,001 to ₴1,000,000. For deals over ₴1,000,000 the commission is agreed individually.
4. If payment is made directly, the platform charges no commission.

06 /User obligations

• Do not publish false information, other people’s documents or materials that infringe third-party rights.
• Do not bypass the platform to avoid plan or safe deal terms.
• Comply with the law, occupational safety rules and clearance requirements when performing work.

07 /Disputes

Either party may open a dispute about a safe deal stage. The platform reviews the brief, reports, photos and correspondence and decides on the funds held for that stage. Other disputes are settled between the parties or as provided by law.

08 /Limitation of liability

The platform is not a party to the works contract and is not liable for the quality, timing or safety of work done by the contractor, or for payments made directly between the parties.

09 /Personal data

The platform processes users’ personal data to provide the service in accordance with Ukrainian data protection law. Verification documents are accessible to moderators only.

10 /Changes to the terms

The platform may change these terms. A new version takes effect when published on this page.

Questions about the terms — via the Contacts.