FAQ
Posting projects, tenders, plans, commission and the safe deal in brief.
01 /For clients
How do I post a project?
Click “Post a project”, choose a work area, describe the scope, specify the site and timing, the format (tender or fixed price) and contractor requirements. After moderation, relevant contractors will see the project.
How does a tender differ from a fixed price?
In a tender, contractors lower the price with bids until it closes, and you pick the winner based on price, timing and rating. With a fixed price, you set the budget and choose from the proposals received.
How much does posting cost?
The first project is free with the trial plan. After that, choose the Start, Annual or Company plan. Current prices are on the Pricing page.
Can I restrict who joins my tender?
Yes. In the requirements you can specify electrical safety group, clearances, licences, experience and VAT status, and allow only verified contractors.
02 /For contractors
How do I get the “Verified” badge?
Complete your profile and upload documents: company register extract, electrical safety certificate, licences. A moderator will check them and add the badge.
How many proposals can I submit?
It depends on your plan: Trial — 10 proposals for 30 days, Month — 40, Year — 600, Company — 300 per 30 days.
Can other bidders see my bid?
In an open tender, bids are visible without bidder names. In a sealed tender, bids are revealed only after it closes.
03 /Payment and the safe deal
Is the safe deal mandatory?
No, it is optional. Without it, the client pays stages directly against the contractor’s invoice, and the platform records stages and documents.
How does the safe deal work?
The stage amount is held via LiqPay before work starts and released to the contractor once the stage report is signed. If a dispute arises, the platform’s arbitrator decides.
What is the commission?
Commission applies only to safe deals and is paid by the contractor: 7% for deals up to ₴100,000, 4% from ₴100,001 to ₴1,000,000. Deals over ₴1,000,000 are negotiable. Direct payment has no commission.
Can I change my plan?
Yes, you can buy a new plan at any time in your dashboard. The trial plan is available once per account.